Usability engineering is an essential requirement of successful portals and eBusiness applications. An application's ease of use is increasingly critical to satisfying customers and internal users. TandemSeven’s usability engineers are expert in evaluating user interfaces as well as conducting usability tests with end users. We implement these services as part of our proven T7 Experience-Centered Design Methodology, helping ensure end users can easily accomplish what they want to do.
- Expert Design Evaluation
From navigation and screen layout to overall efficiency of primary user workflows, TandemSeven’s seasoned usability professionals create a detailed report identifying strengths, weaknesses and improvement opportunities for complex business applications. After evaluating applications against usability best practices, report findings are organized into initiatives that project teams can prioritize and undertake.
Additionally, our experts measure an application's compliance with defined standards—an integral part of design evaluation. We assess standards compliance against established guidelines, including existing product family design guidelines, Microsoft Windows, Section 508 of the Rehabilitation Act, HIPAA and many others.
- Usability Testing & Assessment
Building or redesigning applications and portals requires many assumptions and decisions about how they will be used. TandemSeven performs a full usability assessment and tests the application to save companies time and money before investing in development of a new design. We identify all major usability problems and provide redesign recommendations by working with as few as five of your users.
- Usability Benchmarking & Management
The need for usability testing rarely ends when development is complete. As applications evolve, usability is sometimes compromised as functions are added or changed. TandemSeven designs a usability program to be used during initial development and periodically throughout the application's evolution. This process effectively measures, tracks, analyzes and manages the application's usability over time and through the course of frequent updates.