If you conduct business with other companies with complicated relationships with each other, it is necessary to offer them richer functionality than is typically provided in a B2B portal (e.g., client portal, partner portal, supplier portal).
B2B portals can include functionality such as transaction information, account history, inventory information, maintenance information, scheduling, etc. However, these more complex customers need to see this information in their own companies' terms, using their unique accounting codes, billing information, routing information and corporate jargon. A portal addressing these needs, rather than forcing your customers to translate or interpret data, is of great benefit to them and a competitive advantage for you.
Additionally, a B2B portal that cuts across two organizations' business processes provides increased value. For those companies that share data feeds, a portal can provide portlets that perform related tasks across the companies. For example, a portlet might triple check receiving to make sure that the items ordered were the same as the items delivered and then billed.
TandemSeven has extensive portal expertise. We actively participant in leading industry events and publish engaging white papers, including Nine Common Mistakes in Designing a Usable Portal.
If you need an experienced partner to architect and design an industry-leading portal on the latest portal technology, contact TandemSeven.